What better way to understand better how well Firefox is doing in a particular country than to ask our community of users in that place.
With your help, we have put together a simple survey of questions, which will help us get a sense of how well ‘you’ think Firefox is doing in your country. Its called the “Firefox in your country” survey.
We think its important to ask you for your opinion, so the questions not only ask about your own use of Firefox, but also cover questions such as: why do you think people use Firefox, and how? To, what kind of product features do you think are most important for Firefox users?
Over the next few weeks we’ll be running 6 surveys, in 6 different languages – they are now online and fully available in English, Spanish, Polish, German, Brazilian Portuguese and Indonesian. And, just to let you know, we are keen to replicate the survey in other languages, so we’ll be working on next steps for this in the coming weeks.
You can go to the survey here: http://surveys.mozilla.org/?id=10
(Scroll down to see a language selector right at the bottom of the page)
The survey should take a quick 5-10 minutes to complete. If you’d be prepared to share the survey with friends and family, even if they are not current Firefox users we would be interested to hear from them. Please also feel free to blog about the survey.
Thanks very much for your help in taking the survey, we are sure your feedback will be very interesting and we’ll look forward to sharing the results back with you soon.**
Take me to the “Firefox in your country” survey
** We will be publishing the aggregate results, but will neither hold, nor publish any personal information.


14 comments
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September 15, 2008 at 12:32 pm
Peter Lairo
I am an American living Germany. My language preference in Firefox is English (Tools / Otions / Content / Languages). I just went through your entire survey; and when I got to the end, there was a dropdown asking where i am from. Germany was NOT listed!!! So I did what the site said (at the end!!!) and switched the language to German. Now “Germany” appeared in the dropdown, but all my answers (some HAND WRITTEN!!!!!) were gone!!!! W.T.F.
September 15, 2008 at 1:06 pm
Staś Małolepszy – Ankieta: Firefox w Polsce
[...] PPS. O ankiecie po angielsku pisze Jane Finette. [...]
September 15, 2008 at 2:31 pm
Paul
Why didn’t you wait to have all languages ?
September 15, 2008 at 2:41 pm
Percy Cabello
Had an experience similar to Peter’s. I filled it in English but Puerto Rico was nowhere to be entered. I think it is trying to be too smart. Just let people select their country and language independently.
September 15, 2008 at 3:02 pm
Giuliano
The survey has not been localized into Italian and this is a real pity. Next time please just ask me to get it localized and I’ll be glad to do it.
Ciao,
Giuliano
September 15, 2008 at 3:32 pm
Sander
Same ‘problem’ as Peter above – my language preference is explicitly English (thanks for honoring it!), but my country is the Netherlands, so I chose “other” as my country.
There’s a very significant percentage of people in any non-English speaking country who still prefer to use English as their main language while on the internet, and have this preference extend to the language of the applications they use. (The cognitive dissonance when switching between languages is too large, so everything in the same language (English, since that’s the language all the content exists in) is much preferable.)
Also a shame to see this survey be Firefox specific. My answers would’ve been quite different if you’d added an “or any other Mozilla-based browser” clarification somewhere.
September 15, 2008 at 3:54 pm
Firefox in your country surveys - Mozilla Links
[...] has released the first of a series of six surveys that aim to know how people perceive Firefox is doing in their [...]
September 15, 2008 at 5:54 pm
Francois Botha
I suppose it’s doing an IP check? It is, however, interesting to see which countries are South Africa’s siblings in terms of IPs. How did IPs get so scattered?
September 15, 2008 at 7:57 pm
Carlo
As others, I use the browser with EN-en GUI but I’ve set primary language to IT-it. The country question didn’t allow me to choose Italy.
September 16, 2008 at 10:24 am
Staś Małolepszy
Peter, thanks so much for bringing this problem to our attention. It’s been fixed
Please don’t feel discouraged and do take our survey if you haven’t!
September 16, 2008 at 6:52 pm
Ricardo Meza
Hey Jane!
I’m Ricardo Meza from the Mozilla México community and I would like to help to have a survey for the Mexican audience. There is a survey (in Spanish) only for the Spain people, so, What’s the steps to do a survey for the Mexican people?
Thanks in advance,
Ricardo Meza
September 18, 2008 at 2:12 pm
jfinette
Hi Ricardo & Giuliano
Thank you for your posts. This is the first time we are running the survery and we would very much like to be able to localize the survey in more lanaguges.
We needed to begin with a small number to start with and see how everything goes. I’m so glad you are keen to have for your countries, as soon as we are ready for the next round of surveys, I will for sure be back in touch with you.
Thanks again
Jane
September 21, 2008 at 9:34 pm
Stanisław Małolepszy: Ankieta: Firefox w Polsce | Dokumentacje
[...] PPS. O ankiecie po angielsku pisze Jane Finette. [...]
May 3, 2009 at 4:42 pm
Encuestas Firefox en tu país « Mozilla Links en español
[...] ha publicado la primera de una serie [en] de seis encuestas que tienen por objetivo saber cómo piensa la gente que está funcionando Firefox [...]